---
title: Group by event type
customers-call-it: addition
url: /docs/features/chat/presets/chat.feed.grouped
---

# Group by event type

**Coming soon.** This isn't available to customers yet.

Updates of the same kind appear together in the conversation, so a busy app doesn't bury the rest of the talk. Chat is coming soon.

## Use it when

One app sends several kinds of updates and you want each kind kept together: new bookings, cancellations and reviews from the same booking app. When Chat opens, it's the **Grouped updates** choice when you add updates from an app to a conversation. If each update deserves its own post, show them individually; if you'd rather read one summary on a schedule, choose a scheduled summary.

## How to get an app's updates grouped

Before you start: choose the channel, or the conversation with other people, where the updates should go.

1. Open **Chat** from your sidebar, then open that conversation.
2. At the top, press **Conversation options** (⋯), then **People…**.
3. Press **More**, then **Add updates from an app**.
4. Under **Get updates from**, pick the app.
5. Under **Show as**, choose **Grouped updates**, then press **Next**.
6. Press **Turn on updates**.
7. Press **Add updates**.

The window closes. From now on, the app's new updates come into this conversation grouped by kind.

## What it adds or changes

- **Shows**: Grouped by kind
- **Does**: Nothing else

Changes only how updates look

## What it needs

It needs:

- Your unexpired Chat feed setup prepared for this conversation (required)

## Example

Spotless Home Cleaning, a fictional cleaning business, adds its booking app to its #bookings channel as grouped updates. New bookings show together, and cancellations show together beside them. It groups by the kind of update only, not by customer or date, and it notifies nobody.
