Community

Coming soon. This isn't available to customers yet.

Read and answer comments on your social posts in one place.

Built-in automation

Settings

Setting What it does Default
Source scope all reads every comment source the reader may see (sourceRefs is then empty); chosen reads exactly sourceRefs, which may be empty. All is never inferred from an empty or filtered list.
Default view The primary work views the queue opens on. needs-attention is unhandled or in-progress Inbox triage; drafts has a current unsent public reply draft; handled is handled triage; all is every current comment.