---
title: Inspection requests
customers-call-it: feature
url: /docs/features/data/presets/roof-inspection-requests-table
---

# Inspection requests

A table for roofing visit requests: contact details, the address, roof type, the problem, storm date, photos, preferred timing, details and where each inspection stands. A form on your website fills it in, or you add requests yourself, and you move each one from new to scheduled to done or closed.

## Use it when

Use it when a roofer wants the roof type, the problem, photos and, after a storm, the storm date before arranging an inspection. It is the response workspace the [Roof inspection requests](/docs/features/sites/presets/roof-inspection-form) form writes to; add it on its own when you want the table first and will connect the form later.

## Use something else when

An emergency that needs an urgency route is Service requests. Insurance claims are your own process; the form only records the storm date.

## How to add a request

1. Open the Inspection requests table from your sidebar, or open **My Business**, then **Advanced**, then **Data**, and pick it.
2. Press **New request**. If you renamed the table, the button may say something else.
3. Under **Name**, type the customer's name, such as "Sam Patel".
4. Fill in the **Phone** and **Service address** if you have them.
5. Press **Create request**.

You see **Request created**.

## What it adds or changes

- **Opens as**: Table only
- **Columns**: Name · Status · Email · Phone · Service address · Roof type · What's the problem? · Storm date · Photos · Preferred timing · Details

Empty response workspace · notification automation starts paused

It adds a table with these columns:

| Column | Type | Choices |
|---|---|---|
| Name | text |  |
| Status | single choice | New, Scheduled, Done, Closed |
| Email | email |  |
| Phone | text |  |
| Service address | text |  |
| Roof type | single choice | Shingle, Metal, Flat, Tile, Other, Not sure |
| What's the problem? | single choice | Leak, Storm damage, Wear or missing pieces, Thinking about replacement, Something else |
| Storm date | date |  |
| Photos | images |  |
| Preferred timing | text |  |
| Details | long text |  |
| Assigned to | person |  |

## Settings

| Setting | What it does | Default |
|---|---|---|
| Label | The table's name, which also titles its one table view. | Inspection requests |

## How it works

It runs its own built-in automation, called Inspection requests. Tell staff about a new response: read a new response, choose the staff destinations and email its full details. Empty recipient groups send nobody.

## Example

Summit Roofing, a fictional roofer, adds the form. A visitor picks Shingle and Storm damage, gives the storm date and uploads photos of missing shingles; the request lands as `new` and moves to `scheduled` once the inspection is booked.

## Limits

The storm date appears only for storm damage. Nothing diagnoses the roof or files a claim. Say an inspection is free only if you offer that. Changing the status contacts nobody. The staff-notification automation starts paused.

## Related

- [Roof inspection requests](/docs/features/sites/presets/roof-inspection-form): A roof inspection request with the problem, photos and storm date