---
title: Website requests
customers-call-it: feature
url: /docs/features/data/presets/website-requests-table
---

# Website requests

Take requests from businesses that want you to build their website, and follow each one from new to delivered.

## Use it when

Use it when you build websites for other businesses and take requests through your own site's Website request form.

## Use something else when

If people ask for a price for other kinds of work, use [Quote requests](/docs/features/data/presets/quote-requests-table). Once a job is agreed and has a due date, [Job tracker](/docs/features/data/presets/job-tracker-table) fits better.

## How to add it

1. Open **My Business**, then **Advanced**, then **Data**.
2. Press **New data**.
3. Under **Suggested**, pick **Website requests**.
4. Under **Options**, keep the name "Website requests" or type your own.
5. Press **Review changes**, check what it adds, then press **Apply**.

You see **Added**, and the new table opens, empty.

## How to take requests on your website

Add the table first, then the form:

1. Open **My Sites**, open your site, and choose **Forms** in the editor's side panel.
2. Press **Add a form**, pick **Website request form** and press **Use**.
3. Under **Form destination**, choose your Website requests table, then press **Review changes** and **Apply**.
4. Open the form in **Forms**, press **Settings**, then **Put on a page**. Choose the page and press **Put it here**.
5. Press **Publish**.

## How to follow a request through

1. Open the Website requests table and click the request.
2. Set **Status** to **Building** when you start, then **Delivered** when the site is handed over, or **Closed** if it doesn't go ahead.

Contact the person yourself; changing the status doesn't tell them.

## How to add a request

1. Open the Website requests table from your sidebar, or open **My Business**, then **Advanced**, then **Data**, and pick it.
2. Press **New request**. If you renamed the table, the button may say something else.
3. A window called **New request** opens. Type the customer's name in the title at the top, where it says **Untitled**.
4. In the record window, fill in the **Email** and **Phone** if you have them.
5. Press **Create request**.

You see **Request created**.

## What it adds or changes

- **Opens as**: Table only, newest first
- **Columns**: Name · Status · Email · Phone · Business · Website · Details · Trade · City

Creates an empty table · no rows or automations

It adds a table with these columns:

| Column | Type | Choices |
|---|---|---|
| Name | text |  |
| Status | single choice | New, Building, Delivered, Closed |
| Email | email |  |
| Phone | text |  |
| Business | text |  |
| Website | url |  |
| Details | long text |  |
| Business category | text |  |
| Catalogue category | text |  |
| City | text |  |

## Example

Pixel & Pine, a fictional web designer, puts the Website request form on its home page. A plumber asks for a site for "Dale's Plumbing". The request arrives as **New** with the business name and city. The designer emails them, sets it to **Building**, and to **Delivered** when the plumber's site goes live.

## If something isn't working

- **Your table isn't offered under Form destination.** Add the Website requests table first (see [How to add it](#how-to-add-it)), then add the form again.
- **The form is saved but visitors can't see it.** Put it on a page and press **Publish**.
- **There's no New data button, or it says "You don't have access to make lists here."** Your role can't make tables. Ask an admin of your business for access.
- **"These changes are out of date. Review them and apply again."** Press **Review changes** again, then **Apply**.

## Related

- [Website request form](/docs/features/sites/presets/website-request-form): Visitors ask you to build their website and it lands in your table