Notifications

Choose which notifications reach you, and where.

What you can do

• Open your notification settings
• Choose what reaches you, and where
• Get email once a day, or turn it off
• Hear when automations finish
• Turn on push in this browser
• Turn Notifications back on

How to set it up

Notifications is on when your business starts. If it was turned off, this turns it back on; while it's on, Add feature shows no Notifications card.

1. Under the last item in your sidebar, press Add item.
2. Press Add feature.
3. In Search, type Notifications.
4. On the Notifications card, press Turn on.

Notifications is on again. If a window called Turn on Notifications opens first, read what it says and press Turn on there.

How to open your notification settings

1. Press the bell at the top of the page, then press Preferences at the bottom of the list.
2. Or, in the sidebar, press Settings (the gear next to My Business), press Account, then Notifications.

You'll see Notifications, "What reaches you, and where.", with the What reaches you grid and the Where card under it. These settings are yours: they don't change what anyone else on your team gets.

How to choose what reaches you

1. Press the bell at the top of the page.
2. Press Preferences at the bottom of the list. (Or open your notification settings from Settings.)
3. Under What reaches you, find the kind of notification:
   • Needs you: something is waiting on you, such as a draft to check or an approval.
   • Done for you: things finished for you, such as an automation you started.
   • Heads up: limits, a refused email, or an app that needs you to sign in again.
4. Turn the switch on or off under In app, Email and, where it's offered, Push.

The change is saved as soon as you press the switch. Needs you always shows in the app (it says "always"), but you can still choose email and push for it.

How to get email once a day, or turn it off

1. Open your notification settings.
2. In the Where card, the Email line shows the address notifications go to. Choose Right away, Once a day or Off.
3. If you chose Once a day, set At to the time you want it and check Time zone (type a city, like America/Denver).

With Once a day you get one email a day for this business at that time, with everything since the last one. If the Email line says "nothing above is set to email yet", turn on some Email switches under What reaches you too.

How to hear when automations finish

Automations run in the background, so by default you aren't told when one finishes or stops. A workflow that stops to ask you something always reaches the bell, whatever you choose here.

1. Open your notification settings.
2. Under the What reaches you grid, find the Background work card.
3. Turn the switch on.

With it on, you also hear when an automation you started finishes, finishes with errors or stops, and when a change you made to your business profile is echoed back to you. Each of these still follows your Done for you and Heads up choices above, so you can pick where they arrive. Turn the switch off to let automations run quietly again.

How to turn on push in this browser

Push works in a browser that can show alerts, on a business where alerts are set up.

1. Open your notification settings in the browser you want alerts in.
2. Press Turn on push here. The button says "Asking this browser…" while your browser asks you.
3. In your browser's prompt, allow notifications from GrowLocal.
4. Under What reaches you, turn on Push for the kinds you want.

The Where card's Push line now says This browser, plus how many other devices of yours have push. To stop alerts in this browser, press Turn off push here. This only changes this browser, not your other devices.

If something isn't working

• "Phone and browser alerts aren't set up for your business yet.": push isn't available for your business. Use In app and Email instead.
• "This browser can't show alerts. You still get them in the bell.": try another browser, or rely on the bell and email.
• "Alerts need a secure (https) connection, and this page isn't on one.": open GrowLocal at its https address and try again.
• "Pushes are off for GrowLocal on this browser.": your browser is blocking GrowLocal's alerts, and only the browser can undo that. Allow notifications for GrowLocal in this browser's site settings (on a phone, in your phone's Settings → Notifications), then reload. Or press Email me instead to get by email what push would have carried.
• "Push couldn't be turned on in this browser. Try again.": if you dismissed or refused the browser's prompt, allow notifications in the browser's site settings, then press Turn on push here again.
• "Push is available here, but no device of yours is set up for it yet.": press Turn on push here in the browser you want alerts in.
• "Push reaches 1 other device of yours, not this browser.": push is on somewhere else. Press Turn on push here to add this browser.
• "Things that need you always show in the bell.": you can't turn off Needs you in the app. You can still turn its email and push off.
• "No time zone by that name.": pick a time zone from the list, such as America/Denver.
• "Something changed while you were looking. Try again.": the page now shows your latest settings; make the change again.
• "These preferences did not load": press Try again.
• "Notifications aren't turned on for this business": ask the person who manages your business.

Limits

• There's no quiet hours, pause or text message setting.
• Always by email: security alerts about your account, and receipts and failed payments if you can see billing, still arrive by email even when Email is Off.
• Who gets an email for each new form response is set on the form's response workspace, not here. See Forms and responses.