---
title: Notifications
customers-call-it: feature
url: /docs/features/notifications
---

# Notifications

Choose which notifications reach you, and where.

## What you can do

- [Open your notification settings](#how-to-open-your-notification-settings)
- [Choose what reaches you, and where](#how-to-choose-what-reaches-you)
- [Get email once a day, or turn it off](#how-to-get-email-once-a-day-or-turn-it-off)
- [Hear when automations finish](#how-to-hear-when-automations-finish)
- [Turn on push in this browser](#how-to-turn-on-push-in-this-browser)
- [Turn Notifications back on](#how-to-set-it-up)

## How to set it up

Notifications is on when your business starts. If it was turned off, this turns it back on; while it's on, Add feature shows no **Notifications** card.

1. Under the last item in your sidebar, press **Add item**.
2. Press **Add feature**.
3. In **Search**, type **Notifications**.
4. On the **Notifications** card, press **Turn on**.

Notifications is on again. If a window called **Turn on Notifications** opens first, read what it says and press **Turn on** there.

## How to open your notification settings

1. Press the bell at the top of the page, then press **Preferences** at the bottom of the list.
2. Or, in the sidebar, press **Settings** (the gear next to **My Business**), press **Account**, then **Notifications**.

You'll see **Notifications**, "What reaches you, and where.", with the **What reaches you** grid and the **Where** card under it. These settings are yours: they don't change what anyone else on your team gets.

## How to choose what reaches you

1. Press the bell at the top of the page.
2. Press **Preferences** at the bottom of the list. (Or [open your notification settings](#how-to-open-your-notification-settings) from **Settings**.)
3. Under **What reaches you**, find the kind of notification:
   - **Needs you**: something is waiting on you, such as a draft to check or an approval.
   - **Done for you**: things finished for you, such as an automation you started.
   - **Heads up**: limits, a refused email, or an app that needs you to sign in again.
4. Turn the switch on or off under **In app**, **Email** and, where it's offered, **Push**.

The change is saved as soon as you press the switch. **Needs you** always shows in the app (it says "always"), but you can still choose email and push for it.

## How to get email once a day, or turn it off

1. Open your notification settings.
2. In the **Where** card, the **Email** line shows the address notifications go to. Choose **Right away**, **Once a day** or **Off**.
3. If you chose **Once a day**, set **At** to the time you want it and check **Time zone** (type a city, like America/Denver).

With **Once a day** you get one email a day for this business at that time, with everything since the last one. If the Email line says "nothing above is set to email yet", turn on some **Email** switches under **What reaches you** too.

## How to hear when automations finish

Automations run in the background, so by default you aren't told when one finishes or stops. A workflow that stops to ask you something always reaches the bell, whatever you choose here.

1. Open your notification settings.
2. Under the **What reaches you** grid, find the **Background work** card.
3. Turn the switch on.

With it on, you also hear when an automation you started finishes, finishes with errors or stops, and when a change you made to your business profile is echoed back to you. Each of these still follows your **Done for you** and **Heads up** choices above, so you can pick where they arrive. Turn the switch off to let automations run quietly again.

## How to turn on push in this browser

Push works in a browser that can show alerts, on a business where alerts are set up.

1. Open your notification settings in the browser you want alerts in.
2. Press **Turn on push here**. The button says "Asking this browser…" while your browser asks you.
3. In your browser's prompt, allow notifications from GrowLocal.
4. Under **What reaches you**, turn on **Push** for the kinds you want.

The **Where** card's **Push** line now says **This browser**, plus how many other devices of yours have push. To stop alerts in this browser, press **Turn off push here**. This only changes this browser, not your other devices.

## If something isn't working

- **"Phone and browser alerts aren't set up for your business yet."**: push isn't available for your business. Use **In app** and **Email** instead.
- **"This browser can't show alerts. You still get them in the bell."**: try another browser, or rely on the bell and email.
- **"Alerts need a secure (https) connection, and this page isn't on one."**: open GrowLocal at its https address and try again.
- **"Pushes are off for GrowLocal on this browser."**: your browser is blocking GrowLocal's alerts, and only the browser can undo that. Allow notifications for GrowLocal in this browser's site settings (on a phone, in your phone's Settings → Notifications), then reload. Or press **Email me instead** to get by email what push would have carried.
- **"Push couldn't be turned on in this browser. Try again."**: if you dismissed or refused the browser's prompt, allow notifications in the browser's site settings, then press **Turn on push here** again.
- **"Push is available here, but no device of yours is set up for it yet."**: press **Turn on push here** in the browser you want alerts in.
- **"Push reaches 1 other device of yours, not this browser."**: push is on somewhere else. Press **Turn on push here** to add this browser.
- **"Things that need you always show in the bell."**: you can't turn off **Needs you** in the app. You can still turn its email and push off.
- **"No time zone by that name."**: pick a time zone from the list, such as America/Denver.
- **"Something changed while you were looking. Try again."**: the page now shows your latest settings; make the change again.
- **"These preferences did not load"**: press **Try again**.
- **"Notifications aren't turned on for this business"**: ask the person who manages your business.

## Limits

- There's no quiet hours, pause or text message setting.
- **Always by email**: security alerts about your account, and receipts and failed payments if you can see billing, still arrive by email even when Email is **Off**.
- Who gets an email for each new form response is set on the form's response workspace, not here. See [Forms and responses](/docs/forms-and-responses).