---
title: Store
customers-call-it: feature
url: /docs/features/store
---

# Store

**Coming soon.** This isn't available to customers yet.

Sell products and services from your website and track orders.

## Types

- [Digital creator store](/docs/features/store/presets/store.digital-creator): Purchases and access notes, a delivery board and a release library
- [Maintenance plans](/docs/features/store/presets/store.maintenance-plans): Monthly or yearly plans, a subscription board and editable renewal notices
- [Personalized maker store](/docs/features/store/presets/store.maker): Project-shaped customers, an artwork and production board, personalized products
- [Service business store](/docs/features/store/presets/store.service-business): A customer notebook, a service work board and no shipping
- [Stocked retail store](/docs/features/store/presets/store.stocked-retail): A compact customer page and a pick and pack board for shipped goods

## What you can add

- [Artwork after purchase](/docs/features/store/presets/store.checkout.artwork-brief): Ask each personalized line for its artwork once paid
- [Artwork and production orders](/docs/features/store/presets/store.orders.artwork-production): A production board and an order page with an artwork review button
- [Checkout without shipping](/docs/features/store/presets/store.checkout.no-shipping): Ask for a preferred visit window instead of a delivery address
- [Digital delivery orders](/docs/features/store/presets/store.orders.digital-delivery): A delivery board and an order page for delivery notes
- [Digital goods checkout](/docs/features/store/presets/store.checkout.digital-goods): Ask customers which name their licence should carry at checkout.
- [Downloadable products](/docs/features/store/presets/store.products.downloads): A product page with room for files, format and licence
- [Gift cards](/docs/features/store/presets/gift-cards): Sell a gift card with fixed amounts and a custom range
- [Hand-picked collections](/docs/features/store/presets/store.collections.manual-merchandising): A collection page for collections you fill by hand
- [Maintenance plan products](/docs/features/store/presets/maintenance-plan): Plan prices and monthly or yearly billing on Store's own products
- [Maintenance plans subscription board](/docs/features/store/presets/store.subscriptions.maintenance-plans): Customers' plans grouped by their real subscription status
- [Personalization question](/docs/features/store/presets/store.checkout.personalization): Ask what to personalize before the order is placed
- [Personalized goods](/docs/features/store/presets/store.products.personalized-goods): A product page with room for options, materials and lead time
- [Pick and pack orders](/docs/features/store/presets/store.orders.pick-pack): A pick and pack board with payment and fulfillment kept apart
- [Prices](/docs/features/store/presets/price-list): Your services and their prices, shown on your site and sold by nothing
- [Project context customers](/docs/features/store/presets/store.customers.project-context): A project page for each customer with a Request artwork button
- [Purchases and access customers](/docs/features/store/presets/store.customers.purchases-and-access): A page for what a customer bought and their licence notes
- [Release library](/docs/features/store/presets/store.collections.release-library): A collection page for releases and editions
- [Retail customer summary](/docs/features/store/presets/store.customers.retail-summary): A compact contact, consent and orders page
- [Rule-based collections](/docs/features/store/presets/store.collections.rules-merchandising): A collection page for collections that fill by rule
- [Service categories](/docs/features/store/presets/store.collections.service-categories): Arrange your service category pages with a title and description.
- [Service customer notebook](/docs/features/store/presets/store.customers.service-notebook): A notebook with a Request information button and a follow-up board
- [Service offerings](/docs/features/store/presets/store.products.services): A product page with room for duration, prerequisites and pricing
- [Service work orders](/docs/features/store/presets/store.orders.service-work): A service work board and an order page for job notes
- [Shipped goods checkout](/docs/features/store/presets/store.checkout.shipped-goods): Ask for delivery notes before the order is placed
- [Stocked products with variants](/docs/features/store/presets/store.products.stocked-variants): A product page with room for variants, material and care

## Built-in automation

- [Digital creator store](/docs/features/store/automations/store.digital-creator): Starts still-New paid orders, releases expired stock holds and closes inactive carts. Nothing is charged, delivered or sent.
- [Maintenance plans](/docs/features/store/automations/store.maintenance-plans): Thank customers for renewals and tell staff about failed payments. Notices stay paused until you choose the sender, template and destination.
- [Personalized maker store](/docs/features/store/automations/store.maker): Track artwork requests and reviews, and start work on paid orders without sending anything to customers.
- [Service business store](/docs/features/store/automations/store.service-business): Track information requests, start work on paid orders, release expired holds and close inactive carts.
- [Stocked retail store](/docs/features/store/automations/store.stocked-retail): Starts still-New paid orders, releases expired stock holds and closes inactive carts. Nothing is charged, shipped or sent.
- [Store](/docs/features/store/automations/store): Release expired stock, gift balance and discount holds, and close carts left inactive for the time you set.

## Settings

| Setting | What it does | Default |
|---|---|---|
| Store type | The type of store you chose, not a setting to type. |  |
| Record sales made elsewhere | Whether this Store also records customers, orders, products and subscriptions that another system sold and took payment for. Only a platform superuser turns it on, through the Store type that needs it; Store never charges for those sales. |  |
| Email gift cards to recipients | The sender and accepted transactional email template used to email a gift card to the person it is for. Empty means buyers can only send gift cards to themselves. |  |
| Email reward codes to customers | The sender and accepted transactional email template used to email a customer the loyalty or referral reward code they earned. Empty means reward codes are not emailed. |  |
| Reward a referrer this many days after the friend's paid order | How many days after a referred friend's paid order Store waits before rewarding the person who referred them. Empty means referral benefits can't be turned on yet. |  |