---
title: Project context customers
customers-call-it: addition
url: /docs/features/store/presets/store.customers.project-context
---

# Project context customers

**Coming soon.** This isn't available to customers yet.

A project page for each customer: contact details, addresses and orders beside a Brief and notes area, with a Request artwork button to remind you whose artwork you're waiting for.

## Use it when

You make things to order and want each customer's brief in one place. You get it with the [Personalized maker store](/docs/features/store/presets/store.maker) type.

## Use something else when

- [Retail customer summary](/docs/features/store/presets/store.customers.retail-summary): you post stocked goods and need only a summary.
- [Service customer notebook](/docs/features/store/presets/store.customers.service-notebook): you visit customers to do a job.

## How to write a customer's brief

People who buy from you appear in **Customers** by themselves. To add one yourself, press **Add person** there.

1. Open **Store**, then **Customers**.
2. Press the customer. Their page opens.
3. Where it says **Write anything…**, type their brief, such as "Names: Sam & Alex, date 12.06, serif font".

You see **Saved**. To remind yourself that you're waiting for their artwork, press **Request artwork** on the same page.

## What it adds or changes

- **Part of**: Store

Workspace arrangement only

## Example

A fictional engraving workshop opens the project page of a customer ordering a wedding gift and records "Names: Sam & Alex, date 12.06, serif font" under Brief and notes. They still need the couple's logo, so they press **Request artwork**, which marks the customer Engaged, and email them.

## Limits

**Request artwork** doesn't contact the customer. Email or phone them yourself.

## Related

- [Personalized maker store](/docs/features/store/presets/store.maker): Project-shaped customers, an artwork and production board, personalized products