Maintenance plans
Coming soon. This isn't available to customers yet.
Keep monthly or yearly maintenance plans and memberships in Store, with customers' subscriptions on a status board. The built-in renewal thank-you and failed-payment staff notice start paused: adding this type sends nothing and charges nobody.
Use it when
Use it for a service plan or membership billed monthly or yearly. The products, customers and subscriptions stay in Store; there is no separate membership database.
Use something else when
For a price shown without checkout, use Prices and leave that product's Ordering off. Visits and recurring appointments belong to Schedule; this type does not book them. GrowLocal's own hosting subscriptions use Site subscriptions, which records Core billing rather than merchant payments.
What it adds or changes
- Subscriptions: Board by status
- Automation: Maintenance plans · two notices paused until configured
- Pricing: Store products · monthly or yearly
Nothing is charged or sent by applying this type
It brings these with it:
- Maintenance plan products
- Checkout without shipping
- Service categories
- Retail customer summary
- Service work orders
- Maintenance plans subscription board
How it works
It runs its own built-in automation: Maintenance plans.
Example
A fictional plumbing business keeps an annual service plan as a yearly Store product. Adding Maintenance plans gives it a Subscriptions status board. The owner selects an accepted transactional thank-you template and sender for renewals, and a separate staff template and destination for payment failures. Until those choices are made, both notices remain paused; no plan is sold merely by adding this type.
Limits
Store remains Soon for ordinary members; only the active platform superuser can exercise the current implementation. Taking merchant payments needs the merchant's approved, ready payment connection. Externally recorded subscriptions are records only: adding this type does not take over their billing.
This type configures the workspace and editable notices, not payment credentials, product prices, consent, bookings or a retry schedule. Products must explicitly have Ordering on before they can sell. A purchase is not marketing consent. The subscription message node accepts native subscriptions only; externally recorded subscriptions retain their existing owner and lifecycle.
Related
- Maintenance plans: Thank customers for renewals and tell staff about failed payments. Notices stay paused until you choose the sender, template and destination.
- Checkout without shipping: Ask for a preferred visit window instead of a delivery address
- Maintenance plan products: Plan prices and monthly or yearly billing on Store's own products
- Maintenance plans subscription board: Customers' plans grouped by their real subscription status
- Retail customer summary: A compact contact, consent and orders page
- Service categories: Arrange your service category pages with a title and description.
- Service work orders: A service work board and an order page for job notes