---
title: Maintenance plans
customers-call-it: type
url: /docs/features/store/presets/store.maintenance-plans
---

# Maintenance plans

**Coming soon.** This isn't available to customers yet.

Keep monthly or yearly maintenance plans and memberships in Store, with customers' subscriptions on a status board. The built-in renewal thank-you and failed-payment staff notice start paused: adding this type sends nothing and charges nobody.

## Use it when

Use it for a service plan or membership billed monthly or yearly. The products, customers and subscriptions stay in Store; there is no separate membership database.

## Use something else when

For a price shown without checkout, use Prices and leave that product's Ordering off. Visits and recurring appointments belong to Schedule; this type does not book them. GrowLocal's own hosting subscriptions use Site subscriptions, which records Core billing rather than merchant payments.

## What it adds or changes

- **Subscriptions**: Board by status
- **Automation**: Maintenance plans · two notices paused until configured
- **Pricing**: Store products · monthly or yearly

Nothing is charged or sent by applying this type

It brings these with it:

- [Maintenance plan products](/docs/features/store/presets/maintenance-plan)
- [Checkout without shipping](/docs/features/store/presets/store.checkout.no-shipping)
- [Service categories](/docs/features/store/presets/store.collections.service-categories)
- [Retail customer summary](/docs/features/store/presets/store.customers.retail-summary)
- [Service work orders](/docs/features/store/presets/store.orders.service-work)
- [Maintenance plans subscription board](/docs/features/store/presets/store.subscriptions.maintenance-plans)

## How it works

It runs its own built-in automation: [Maintenance plans](/docs/features/store/automations/store.maintenance-plans).

## Example

A fictional plumbing business keeps an annual service plan as a yearly Store product. Adding Maintenance plans gives it a Subscriptions status board. The owner selects an accepted transactional thank-you template and sender for renewals, and a separate staff template and destination for payment failures. Until those choices are made, both notices remain paused; no plan is sold merely by adding this type.

## Limits

Store remains **Soon** for ordinary members; only the active platform superuser can exercise the current implementation. Taking merchant payments needs the merchant's approved, ready payment connection. Externally recorded subscriptions are records only: adding this type does not take over their billing.

This type configures the workspace and editable notices, not payment credentials, product prices, consent, bookings or a retry schedule. Products must explicitly have Ordering on before they can sell. A purchase is not marketing consent. The subscription message node accepts native subscriptions only; externally recorded subscriptions retain their existing owner and lifecycle.

## Related

- [Maintenance plans](/docs/features/store/automations/store.maintenance-plans): Thank customers for renewals and tell staff about failed payments. Notices stay paused until you choose the sender, template and destination.
- [Checkout without shipping](/docs/features/store/presets/store.checkout.no-shipping): Ask for a preferred visit window instead of a delivery address
- [Maintenance plan products](/docs/features/store/presets/maintenance-plan): Plan prices and monthly or yearly billing on Store's own products
- [Maintenance plans subscription board](/docs/features/store/presets/store.subscriptions.maintenance-plans): Customers' plans grouped by their real subscription status
- [Retail customer summary](/docs/features/store/presets/store.customers.retail-summary): A compact contact, consent and orders page
- [Service categories](/docs/features/store/presets/store.collections.service-categories): Arrange your service category pages with a title and description.
- [Service work orders](/docs/features/store/presets/store.orders.service-work): A service work board and an order page for job notes