---
title: Texts
customers-call-it: feature
url: /docs/features/texts
---

# Texts

**Coming soon.** This isn't available to customers yet.

Text your customers from your business number.

## Types

- [Say who my texts are from](/docs/features/texts/presets/sms.identify-my-business): Name your business, how to opt out and your customers' time zone

## What you can add

- [Texts sent at a glance](/docs/features/texts/presets/sms.sent-at-a-glance): Open the texts you have sent as a compact list

## Built-in automation

- [Text campaigns](/docs/features/texts/automations/texts): Draft replies to new texts and send them when you choose automatic replies, with welcome and follow-up options.

## Settings

| Setting | What it does | Default |
|---|---|---|
| Timezone | An IANA time zone name, or empty for none. The zone is where the business's recipients are, so the send window follows them. |  |
| Incoming response mode | Off stops incoming responses; draft saves a reply for review; auto accepts sending that reply through the SMS owner. |  |